2019 chauffeur driven show
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Acing Compliance With DOT Recordkeeping and ELDs
Acing Compliance With DOT Recordkeeping and ELDs
Staying within the confines of all that the DOT expects can be a full-time job for operators running buses and coaches, and there’s plenty of minutiae to navigate with the federal rules and regulations. Guinn and Bowers will help walk you through some of the sticking points, as well as some of the new requirements coming down the pike.
Presented by: Jay Bowers of AJL International and Joe Guinn of Limo & Bus Compliance
Moderated by: Jason Sharenow of Broadway Elite -
Avoiding Credit Card Fraud & Chargebacks
Avoiding Credit Card Fraud & Chargebacks
Credit card fraud is on the rise. Last year consumers were taken for $1.48 billion. Don’t be a victim—stop credit card fraud before it occurs. At this session, you will learn to how to detect fraud while avoiding chargebacks and the so-called “friendly fraud.”
Presented by: Jeff Brodsly of Chosen Payments -
Center Stage Tech Panel
Center Stage Tech Panel
You probably spend a fair amount of time contemplating the latest in technology, including software to make your own company more efficient and reduce errors. It can be challenging to sift through all that our industry technology providers have to offer, so hear it from company reps themselves. Topics will include automation, apps, interconnectivity, data analytics, safety, and so much more. Further, panelists will share what they anticipate will be the future of the transportation industry as it relates to technology.
Presented by: Sean Arena of Limo Anywhere, David Hirsch of Livery Coach, Eddie McCoy of FASTTRAK, Derek Skawinski of Hudson Software, and Apurva Patel of GroundWidgets
Moderated by: Jason Sharenow of Broadway Elite Worldwide -
Create Longevity With Your Team
Create Longevity With Your Team
Let’s face it: Loyal employees are worth their weight in gold, and keeping quality staff members who are committed to growth and consistent service excellence is paramount to your company’s success. Walk away with a toolkit to build your longevity program including maintaining long-term employees through engagement techniques, individual growth paths, financial security, recognition initiatives, work-life balance, and more. Don’t give them a job, show them a career.
Presented by: Kristin Hundley of Limousine Connection, Mark Kini of Boston Chauffeur, and Scott Woodruff of Majestic Limo & Coach -
Don’t Leave Money on the Table: Competing for Government Contracts
Don’t Leave Money on the Table: Competing for Government Contracts
Did you know that the U.S. Government has set aside certain contracts for small businesses under a variety of programs? And guess what? The majority of chauffeured car companies in the United States are eligible under at least one. This session will provide an overview of government contract opportunities and explain how to compete for them successfully.
Presented by: Stephanie Carnes of The LMC Group -
Drive Your Business With Government Grants
Drive Your Business With Government Grants
You’d be crazy to turn down free money, right? In this session, we will discuss how to acquire grant money from the U.S. Government that can be utilized in a variety of ways to help improve your daily operations. Our expert will give guidance on where to find this grant money and the steps necessary to procure it for your business.
Presented by: Becky Laramee of All Points Limousine -
Give Peace a Chance: Workplace Conflict Resolution
Give Peace a Chance: Workplace Conflict Resolution
No matter how well your team gets along, conflict is inevitable because of differences in personalities, priorities, backgrounds, and preferences. Leaders who model good interpersonal behavior and effective communication skills can create a culture in which conflict leads to growth and innovation, not alienation. Davis will demonstrate when to take a hands-off approach, when to get involved, and how to use conflict to encourage a growth mindset.
Presented by: Christina Davis of The LMC Group -
Great People Make Great Chauffeurs: The 3 C's to Building Your Dream Team
Great People Make Great Chauffeurs: The 3 C's to Building Your Dream Team
Finding quality chauffeurs is one of the biggest challenges in our industry. With employee turnover being a huge expense, you want to get it right the first time. In this session, you’ll learn proven techniques to distinguish who is right for the job so you can build the team you desire.
Presented by: Bruce Heinrich of PAX Training -
International Session
International Session
Did you know that attendees from five different continents attend our show? It’s true; plus, as a global community, our North American-based operators are working more and more with companies in far-flung locales. Our panel will share best practices for what global travel managers are looking for, how to position your company to win affiliate work, creating a standard for duty of care, and more.
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Live! Mock DOT Audit
Live! Mock DOT Audit
Worried about what to expect with a surprise audit? We’ve got you covered: This all important session will help you get organized and prep your company and employees should you face an audit—and trust us, you will! Never be unprepared again.
Presented by: Richard Bates of the FMCSA -
Selling Value, Verticals, and Versatility
Selling Value, Verticals, and Versatility
Are you concerned about pricing strategies or tight margins in an ultra-competitive climate, or do you struggle to find creative ways to close sales within vertical markets? Do you know the best methods to create and provide value in your service so that prospects and customers alike are more interested in what you offer rather than seeking the lowest price? Lucci will explore that and more, including adapting pricing and fostering an effective company culture so that every touchpoint is an opportunity for added value.
Presented by: Ken Lucci of Driving Your Income -
Social Media Compass: Navigating Social Media for Your Business
Social Media Compass: Navigating Social Media for Your Business
This session will teach you how to create and manage a content calendar, create consistency with tone and voice regardless if multiple people are handling different accounts, what’s next in social media, and even protecting your brand online. Your customers are looking on the web and trusting the reviews; shouldn’t you have the best possible plan to keep them interested?
Presented by: Gillian Doucette of DriveProfit and Aleja Seabron of The LMC Group -
State of the Industry
State of the Industry
Motorcoaches, millennials, and automation … oh my! There are myriad topics on the minds of today’s operators, and this frank, no-holds-barred conversation with our all-star panel. Our seasoned panelists from the largest markets in the Northeast—Robert Alexander (D.C.), Brett Barenholtz (Boston), and Douglas Schwartz (New York)—will share their knowledge, wisdom, opinions and humorous anecdotes from their triumphs and missteps in the business.
Presented by: Robert Alexander (D.C.), Brett Barenholtz (Boston), and Douglas Schwartz (New York)
Moderated by: CD Publisher Chris Weiss -
Understanding and Negotiating Your Insurance Policy
Understanding and Negotiating Your Insurance Policy
Our speakers will help to navigate the legalese of your insurance policy, how to best position your company for the fairest rates, and even share ways you can stay insured if your company doesn’t renew your coverage. The panel will also address the different needs that smaller and larger operators have as well as how to prepare for growth.
Presented by: Alan Candeub of Park Avenue Limousine, Timothy Delaney of Lancer Insurance and Doug Schwartz of Executive Ground Transportation -
Use of Your Smartphone to Assist With Emergency Preparedness Plans
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Use of Your Smartphone to Assist With Emergency Preparedness Plans
Being prepared with a crisis management plan is crucial to reducing losses if an emergency were to occur. We will review how to use your smartphone to prepare for an emergency and provide an overview of key components in an emergency response plan. Also, we will explore smartphone tools (and apps) to help company personnel respond appropriately during an emergency—whether it’s a company device or a personal phone.
Presented by: Kristen Bingham of Lancer Insurance -
Using Technology to Drive Your Bottom Line
Using Technology to Drive Your Bottom Line
We will discuss areas of your business where technology investments can pay big dividends.
Presented by: Andy Norman of AddOns.LA -
What Qualified Buyers Look for & Savvy Sellers Should Prepare for
What Qualified Buyers Look for & Savvy Sellers Should Prepare for
Business consolidations are a natural part of any industry lifecycle. Whether due to market changes, outside disruption, regulatory shifts, or the desire to take time off and relax, acquisition activities in the transportation sector is on the rise. Find out what qualified buyers look for and what savvy sellers should prepare for as they start this delicate yet exciting process.
Presented by: Ken Lucci of Driving Your Income -
What’s the Right Corporate Structure for You?
What’s the Right Corporate Structure for You?
Are you protected legally and financially? This session probes the types of business ownership, the pros and cons of each, and what is best for you based on your number of employees and numerous other factors. This is a vital session, especially if you have shareholders or concerns about how you can protect your personal assets from legal challenges.
Presented by: Drew Morris of Nachmias Morris & Alt