2019 CD Show Boston

Give Peace a Chance: Workplace Conflict Resolution

No matter how well your team gets along, conflict is inevitable because of differences in personalities, priorities, backgrounds, and preferences. Leaders who model good interpersonal behavior and effective communication skills can create a culture in which conflict leads to growth and innovation, not alienation. Davis will demonstrate when to take a hands-off approach, when to get involved, and how to use conflict to encourage a growth mindset.

Presented by: Christina Davis of The LMC Group

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Create Longevity With Your Team

Let’s face it: Loyal employees are worth their weight in gold, and keeping quality staff members who are committed to growth and consistent service excellence is paramount to your company’s success. Walk away with a toolkit to build your longevity program including maintaining long-term employees through engagement techniques, individual growth paths, financial security, recognition initiatives, work-life balance, and more. Don’t give them a job, show them a career.

Presented by: Kristin Hundley of Limousine Connection, Mark Kini of Boston Chauffeur, and Scott Woodruff of Majestic Limo & Coach

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Social Media Compass: Navigating Social Media for Your Business

This session will teach you how to create and manage a content calendar, create consistency with tone and voice regardless if multiple people are handling different accounts, what’s next in social media, and even protecting your brand online. Your customers are looking on the web and trusting the reviews; shouldn’t you have the best possible plan to keep them interested?

Presented by: Gillian Doucette of DriveProfit and Aleja Seabron of The LMC Group

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Selling Value, Verticals, and Versatility

Are you concerned about pricing strategies or tight margins in an ultra-competitive climate, or do you struggle to find creative ways to close sales within vertical markets? Do you know the best methods to create and provide value in your service so that prospects and customers alike are more interested in what you offer rather than seeking the lowest price? Lucci will explore that and more, including adapting pricing and fostering an effective company culture so that every touchpoint is an opportunity for added value.

Presented by: Ken Lucci of Driving Your Income

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Understanding and Negotiating Your Insurance Policy

Our speakers will help to navigate the legalese of your insurance policy, how to best position your company for the fairest rates, and even share ways you can stay insured if your company doesn’t renew your coverage. The panel will also address the different needs that smaller and larger operators have as well as how to prepare for growth.

Presented by: Alan Candeub of Park Avenue Limousine, Timothy Delaney of Lancer Insurance and Doug Schwartz of Executive Ground Transportation

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  1. International Session
  2. Acing Compliance With DOT Recordkeeping and ELDs
  3. What’s the Right Corporate Structure for You?
  4. What Qualified Buyers Look for & Savvy Sellers Should Prepare for

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