Live! Mock DOT Audit

Worried about what to expect with a surprise audit? We’ve got you covered: This all important session will help you get organized and prep your company and employees should you face an audit—and trust us, you will! Never be unprepared again.

Presented by: Richard Bates of the FMCSA

Using Technology to Drive Your Bottom Line

We will discuss areas of your business where technology investments can pay big dividends.

Presented by: Andy Norman of AddOns.LA

Great People Make Great Chauffeurs: The 3 C's to Building Your Dream Team

Finding quality chauffeurs is one of the biggest challenges in our industry. With employee turnover being a huge expense, you want to get it right the first time. In this session, you’ll learn proven techniques to distinguish who is right for the job so you can build the team you desire.

Presented by: Bruce Heinrich of PAX Training

Avoiding Credit Card Fraud & Chargebacks

Credit card fraud is on the rise. Last year consumers were taken for $1.48 billion. Don’t be a victim—stop credit card fraud before it occurs. At this session, you will learn to how to detect fraud while avoiding chargebacks and the so-called “friendly fraud.”

Presented by: Jeff Brodsly of Chosen Payments

Don’t Leave Money on the Table: Competing for Government Contracts

Did you know that the U.S. Government has set aside certain contracts for small businesses under a variety of programs? And guess what? The majority of chauffeured car companies in the United States are eligible under at least one. This session will provide an overview of government contract opportunities and explain how to compete for them successfully.

Presented by: Stephanie Carnes of The LMC Group

What Qualified Buyers Look for & Savvy Sellers Should Prepare for

Business consolidations are a natural part of any industry lifecycle. Whether due to market changes, outside disruption, regulatory shifts, or the desire to take time off and relax, acquisition activities in the transportation sector is on the rise. Find out what qualified buyers look for and what savvy sellers should prepare for as they start this delicate yet exciting process.

Presented by: Ken Lucci of Driving Your Income

What’s the Right Corporate Structure for You?

Are you protected legally and financially? This session probes the types of business ownership, the pros and cons of each, and what is best for you based on your number of employees and numerous other factors. This is a vital session, especially if you have shareholders or concerns about how you can protect your personal assets from legal challenges.

Presented by: Drew Morris of Nachmias Morris & Alt

International Session

Did you know that attendees from five different continents attend our show? It’s true; plus, as a global community, our North American-based operators are working more and more with companies in far-flung locales. Our panel will share best practices for what global travel managers are looking for, how to position your company to win affiliate work, creating a standard for duty of care, and more.

Understanding and Negotiating Your Insurance Policy

Our speakers will help to navigate the legalese of your insurance policy, how to best position your company for the fairest rates, and even share ways you can stay insured if your company doesn’t renew your coverage. The panel will also address the different needs that smaller and larger operators have as well as how to prepare for growth.

Presented by: Alan Candeub of Park Avenue Limousine, Timothy Delaney of Lancer Insurance and Doug Schwartz of Executive Ground Transportation

Social Media Compass: Navigating Social Media for Your Business

This session will teach you how to create and manage a content calendar, create consistency with tone and voice regardless if multiple people are handling different accounts, what’s next in social media, and even protecting your brand online. Your customers are looking on the web and trusting the reviews; shouldn’t you have the best possible plan to keep them interested?

Presented by: Gillian Doucette of DriveProfit and Aleja Seabron of The LMC Group