2018 State of the Industry

For a candid look and deep dive into the hottest trends and most pressing issues of the chauffeured transportation industry, join CD Publisher Chris Weiss as he moderates this esteemed and diverse panel of operators.

They will offer their perspectives on current—and future—topics facing operators around the world, including the perpetual difficulty of finding chauffeurs and CDL drivers, methods to advance your business in the current climate, different areas in which companies are finding success, and the ways autonomous vehicles may disrupt the ground transportation space down the line.

Moderated by: CD Publisher Chris Weiss, the panel features: Kristina Bouweiri, President & CEO of Reston Limousine; Mike Fogarty, President of Addison Lee Group North America; Mike Pinckard, CEO of Total Transit


Creative Revenue Streams Right Under Your Nose

Increase revenue by doing more with what you already have, using your current infrastructure thoughtfully. We’ll touch on areas within your business that could be used in slow times to increase revenue. Examples include loss of use, short-term rentals, reallocation of fleet, paying local affiliates for their drivers, leasing drivers, using vehicles to transport things other than people (high-priority delivery items) and retail work for internal departments such as detailing or in-house mechanics.

Presented by: Alan Candeub of Park Avenue Limousine and Daniel Perez of DPV Transportation

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Leveraging Technology to Improve Your Customer Experience & Bottom Line

Learn about some of the most popular cutting-edge technologies that will benefit your company, beyond just standard iPads and GPS tracking. Take a deep dive into the high-tech solutions for automation, sales, and other facets of your business that will help drive your bottom line through improved customer experience, best practices, and increased efficiency.

Presented by: Matt Assolin of Nikko’s Worldwide, Reza Choudhury of HYRYDE—Reliance Worldwide, and Matthew Strack of Strack Ground

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An Effective Game Plan for Hiring, Compensating, and Training a Salesperson

This session will give you all of the tools and tips you need to find, compensate, train, and motivate that oh-so-elusive salesperson. From training advice to salary and benefit packages to keeping them motivated and high energy, this session will cover it all and will dramatically improve your chances of recruiting and maintaining a successful salesperson or team.

Presented by: Lisa Censullo of ACCESS Boston, and Art Miesemer of RMA Worldwide Chauffeured Transportation

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Getting Up to Speed With Bus Compliance

This session—which takes place on the show floor—will focus on safety, compliance, and making sure you are following the letter of the law when it comes to hours of service, ELDs, and other regulations. Protect yourself, your business, your drivers, and your beloved clients with compliance. Some of the top motorcoach operators in the space will share their wisdom and experience … and untangle some of the legalese to make it easier to understand.

Presented by: Tom Bray of J.J. Keller & Associates, and Bedford Wynne of Wynne Transportation