Beyond Borders: The Impact of the Global Business Landscape
This session will focus on what you need to know and do to successfully expand your reach by sending more business to international markets. Although U.S. operators will benefit from this session, it is designed specifically for and led by international operators. Key issues covered will include overcoming language and currency hurdles, finding untapped opportunities, networking efficiently, and leveraging relationships.
Moderated by: Kristen Carroll of The LMC Group
Presented by: Nadeem Ajaib of Icona Global, Patrick Pierron of EQSL Global and Ralf Rehder of Action Worldwide Limousines
Getting Onboard With Buses
Many livery companies are expanding their motorcoach and bus offerings, but how do you know when it’s the right time for your company? Speakers will break down what it takes to get in the game (pros and cons) and how to make it work once you do. Other topics will include: How to find untapped revenue streams; negotiating contracts for employee, municipal, and high school and university shuttles; tours and charters; wine tours; and working with DMCs, meeting and event planners, and conventions.
Presented by: Tony Simon of Reston Limousine and Gray Hill of Black Tie Transportation
Money in the Bank: Presenting Your Best to Lenders
This session will focus on ways that companies can position themselves to be more attractive to banks to secure commercial loans. It will examine the most relevant criteria lenders look at, as well as how each weighs into the decision. It will also include advice on how to raise money through personal and credit card processor loans, and other resourceful and nonconventional methods.
Presented by: Andi Gray of Strategy Leaders and Sami Elotmani of Destination MCO
Leading Your Team, Living Your Corporate Culture
Every workplace has its own groove and set of principles that govern it. Our speakers will present ideas for defining, building, and embodying your corporate culture and making the critically important distinction between leadership and management. The role that effective communication—starting at the top—plays in consistent management and reinforcement will also be explored.
Presented by: Kristen Carroll of The LMC Group, Tracy Raimer of Chicago's Transportation Group, and Joey Allen of Kings Worldwide Transportation
The Termination Process: How to Protect Your Ass-ets
Kristen CarrollThe LMC Group
Christina DavisThe LMC Group
This program will guide you through the process of terminating employees to minimize the risks associated with the end of a professional relationship.
Priced for Profit: How to Calculate and Determine if a Vehicle, Run or Even Client is Making You Money
Michael CampbellGrace Limousine
Ron SorciProfessional Consulting Resources
This session will help you pinpoint what services and customers are profitable by weighing their financial pros and cons. You’ll be able to determine what—and who—is either filling your coffers or decreasing your margins so you can move ahead accordingly.
Brand Harmony: Communicate a Story That Drives Business Results
Steve YastrowYastrow & Company
When your customers think about you, are they interested? Are they motivated? Are they inspired? In this session, speaker Steve Yastrow will help you think about your brand in a new way. You'll recognize that your brand is not what you say you are, but what your customers think you are. Yastrow will teach you how to generate powerful messages in the minds of your customers by creating an experience of brand harmony, where all interactions that customers have with your company blend to tell one clear, compelling, and differentiating story. He’ll also show how every one of your employees can be the brand simply by do their jobs, thereby creating the kind of customer experiences that will keep customers happy and loyal, and will lead to powerful word of mouth marketing.
Where Is Your Business Growing and How Are You Getting There?
Andi GrayStrategy Leaders
Joe IroniGlobal Alliance Chauffeured Services
Ever feel like the business controls you? Want to gain control of the freight train? Learn how other owners have built businesses that are profitable through good times and bad. This session will explain how to transition from an entrepreneurial business—where you are always putting out fires—to a steadily growing business that is predictable and dependable. Learn practical takeaways about how to work toward the goal of building structured business that runs itself and stands on its own.
2015 State of the Industry
Mike Fogarty
David Seelinger
Scott SolombrinoYou won’t want to miss this year’s State of the Industry, which promises to be as lively and engaging and it is informative and enlightening. TLPA President Mike Fogarty of Tristar Worldwide, David Seelinger of EmpireCLS Worldwide, and Scott Solombrino of Dav El/BostonCoach will comprise this year’s panel (moderated by Chris Weiss), and will outline how to launch a successful response to TNCs, discuss current trends, and make bold predictions about where the industry’s heading. Straightforward advice and candid discussions are guaranteed to punctuate this must-attend event.
Association Summit
Mike FogartyTLPA
Jeff ShankerLANJ
Rick VersaceFLA
We’ll be debuting our Association Summit, which will bring together more than a dozen association leaders to discuss the industry’s most critical and impactful topics, especially TNCs. This moderated session will feature updates from an array of regional and global associations serving the industry. With Mike Fogarty of TLPA, Jeff Shanker of LANJ, and Rick Versace of FLA moderating the session and association leaders representing ILA, NELA, GCLA, and more, this inaugural event will provide a sweeping overview of how operators all over the country are combating TNCs and fighting for the integrity of the industry.