13.5 Things You Won’t Do to Grow Your Business
Eric SchulmanSandler Training
As business owners and salespeople, there are certain things we know we need to do each day, each week, and each month to continue to build our business and incomes. But why don’t we do them? We procrastinate, make excuses, and find other things to keep us busy until we miss our goals, disappoint our family, employees, or boss, and sometimes give up. Our speaker from Sandler Training—the sales and management experts—shares 13.5 must-do activities that most of us would admit we should do but, for some reason, we find just don’t get done.
Wage and Hour Laws
Patrick O'BrienDaniel Crowley & Associates
Roberta PikePike & Pike
This timely session tackles the tricky and critical topic of wage and hour laws, a relevant topic for any operator in our industry. Learn the basics that will safeguard you and your company from the most common errors small business owners experience. The speakers, both accomplished attorneys who are entrenched in chauffeured transportation, will also discuss the ins and outs of contractual negotiations. There will also be a limited Q&A session—which is essentially free legal advice. This is one you won’t want to miss!
Building an Affiliate Network from the Ground Up
Sami ElotmaniDestination MCO
Jorge SanchezHermes Worldwide
This workshop gives you a rare opportunity to learn practical and actionable steps to create and launch an affiliate network, led by two award-winning operators in very diverse markets. They will share their tips and proven tactics to effectively screen and source potential partners, establish and apply quality standards for your process, implement a system of checks and balances to ensure your affiliate service is both exceptional and profitable, and brand yourself as an affiliate of choice for your market.
Chauffeur Recruiting Wars: Beat the TNCs at Their Own Game
Bill FaethInbound Marketing Agents
Bruce HeinrichLEADER Worldwide
Michael SolomonUSA Transportation
Do you wonder why TNCs have successfully attracted drivers to work for them? Recruiting quality chauffeurs isn’t what it used to be: It’s about the sales and marketing of your company to attract the best to work for you. This requires much more than just a Craigslist post, but isn’t difficult as long as you know what to do. Panelists will share proven strategies, tools, and posting locations to boost your chauffeur recruiting game. You will learn why traditional channels are not as effective as Facebook advertising, as well as how to immediately implement a successful recruiting campaign in a step-by-step presentation.
Are Your Employees Working for You? Aligning Performance Management with Strategic Vision
Kristen CarrollThe LMC Group
Eric DevlinPremier Transportation
Have you ever felt like your employees were preventing you from achieving greater success? Have you ever wondered why it is so hard for people to make decisions in the workplace that seem to be so obvious? This workshop will explore performance management from the top down, and map the process for creating and aligning your company’s strategic vision with the performance expectations and communications set upon employees. Included in the content will be mission, vision, values, and goal planning, as well as an overview on how to maximize your team’s performance and to effectively handle issues that arise.
Maintaining Your Financial Edge in the Chauffeur Driven Industry
Frank A. Rosenbaum, CPAGlobal Business Strategies
President of Global Business Strategies Frank A. Rosenbaum, CPA, will close out the educational component of the Executive Retreat on Wednesday. His finance-centric workshop will help you establish a roadmap specifically designed to increase the overall value of your business. Over the course of two hours, Rosenbaum will discuss financial benchmarking, highlight the best methods for reducing dbt, and offer tips to set financial goals for your company.
Creating Demand for Top Talent
Kristen CarrollGrace Limousine / The LMC Group
Kristen Carroll, an expert in recruiting and employee management, will utilize proven methods and strategies to help you learn how to find and retain high-quality staff—especially chauffeurs—while also providing helpful hints to enhance your own leadership skills. This session will provide an in-depth look into long-term talent cultivation and relationship management, highlighting the role of the chauffeur as a well-established, sought-after career path for independent, service-oriented professionals.
Defining, Driving & Leveraging Your Company Culture
Jon EpsteinRoyal Coachman Worldwide
Tony SimonReston Limousine
The culture of an organization drives your overall performance, successes, and failures. All companies have a culture—whether planned or a result of natural evolution—and this session will explore how to define and assess it, redirect or enhance your current structure, ensure all employees and leaders are integrated within it, and leverage it to your competitive advantage.
Are You as an Owner Demanding Enough of Your Business?
Andi GrayStrategy Leaders
Nearly 95 percent of business owners know that their businesses could be delivering better results, believe it could be worth more than it is, think it is not as fun or rewarding as it could be, and feel like it sits all on their shoulders. As business owners, we often tell ourselves, “We did OK, I’m making enough,” or “It’s OK to take a loss, I’ll make up for it next year,” or “Small businesses don’t need plans, budgets, forecasts…” You don’t have to settle for “OK.” Learn how to work on the business and not just in the business, and get on track to double profits and triple revenue in repetitive cycles.
Employee Motivation & Retention: Creating a Happy and Healthy Environment That Increases Productivity
Kristen CarrollGrace Limousine / The LMC Group
Are you struggling with employee issues that you just can’t seem to resolve? Is it affecting the overall productivity of the team? This session explores how you can motivate your staff to be at their productive best every day and engaged in their jobs. Learn how you can create an environment where employees will be happy to come to work, reducing the drama that sucks the life out of a company. Strategies to retain your best employees—those who help your business grow—will also be discussed.