CD Show Seminars
Building an Affiliate Network from the Ground Up
Sami Elotmani
Destination MCO
Jorge Sanchez
Hermes Worldwide

This workshop gives you a rare opportunity to learn practical and actionable steps to create and launch an affiliate network, led by two award-winning operators in very diverse markets. They will share their tips and proven tactics to effectively screen and source potential partners, establish and apply quality standards for your process, implement a system of checks and balances to ensure your affiliate service is both exceptional and profitable, and brand yourself as an affiliate of choice for your market.

Chauffeur Recruiting Wars: Beat the TNCs at Their Own Game
Bill Faeth
Inbound Marketing Agents
Bruce Heinrich
LEADER Worldwide
Michael Solomon
USA Transportation

Do you wonder why TNCs have successfully attracted drivers to work for them? Recruiting quality chauffeurs isn’t what it used to be: It’s about the sales and marketing of your company to attract the best to work for you. This requires much more than just a Craigslist post, but isn’t difficult as long as you know what to do. Panelists will share proven strategies, tools, and posting locations to boost your chauffeur recruiting game. You will learn why traditional channels are not as effective as Facebook advertising, as well as how to immediately implement a successful recruiting campaign in a step-by-step presentation.

Are Your Employees Working for You? Aligning Performance Management with Strategic Vision
Kristen Carroll
The LMC Group
Eric Devlin
Premier Transportation

Have you ever felt like your employees were preventing you from achieving greater success? Have you ever wondered why it is so hard for people to make decisions in the workplace that seem to be so obvious? This workshop will explore performance management from the top down, and map the process for creating and aligning your company’s strategic vision with the performance expectations and communications set upon employees. Included in the content will be mission, vision, values, and goal planning, as well as an overview on how to maximize your team’s performance and to effectively handle issues that arise.

Maintaining Your Financial Edge in the Chauffeur Driven Industry
Frank A. Rosenbaum, CPA
Global Business Strategies

President of Global Business Strategies Frank A. Rosenbaum, CPA, will close out the educational component of the Executive Retreat on Wednesday. His finance-centric workshop will help you establish a roadmap specifically designed to increase the overall value of your business. Over the course of two hours, Rosenbaum will discuss financial benchmarking, highlight the best methods for reducing dbt, and offer tips to set financial goals for your company.

Creating Demand for Top Talent
Kristen Carroll
Grace Limousine / The LMC Group

Kristen Carroll, an expert in recruiting and employee management, will utilize proven methods and strategies to help you learn how to find and retain high-quality staff—especially chauffeurs—while also providing helpful hints to enhance your own leadership skills. This session will provide an in-depth look into long-term talent cultivation and relationship management, highlighting the role of the chauffeur as a well-established, sought-after career path for independent, service-oriented professionals.

Defining, Driving & Leveraging Your Company Culture
Jon Epstein
Royal Coachman Worldwide
Tony Simon
Reston Limousine

The culture of an organization drives your overall performance, successes, and failures. All companies have a culture—whether planned or a result of natural evolution—and this session will explore how to define and assess it, redirect or enhance your current structure, ensure all employees and leaders are integrated within it, and leverage it to your competitive advantage.

Are You as an Owner Demanding Enough of Your Business?
Andi Gray
Strategy Leaders

Nearly 95 percent of business owners know that their businesses could be delivering better results, believe it could be worth more than it is, think it is not as fun or rewarding as it could be, and feel like it sits all on their shoulders. As business owners, we often tell ourselves, “We did OK, I’m making enough,” or “It’s OK to take a loss, I’ll make up for it next year,” or “Small businesses don’t need plans, budgets, forecasts…” You don’t have to settle for “OK.” Learn how to work on the business and not just in the business, and get on track to double profits and triple revenue in repetitive cycles.

Employee Motivation & Retention: Creating a Happy and Healthy Environment That Increases Productivity
Kristen Carroll
Grace Limousine / The LMC Group

Are you struggling with employee issues that you just can’t seem to resolve? Is it affecting the overall productivity of the team? This session explores how you can motivate your staff to be at their productive best every day and engaged in their jobs. Learn how you can create an environment where employees will be happy to come to work, reducing the drama that sucks the life out of a company. Strategies to retain your best employees—those who help your business grow—will also be discussed.

Customer Retention: Keeping Clients Engaged and Loyal by Exceeding Expectations
Kyara Kahakauwila
L.A. Limousines
Mike Zappone
All Transportation Network

In the age of “faster, cheaper, now” how do you keep your clients loyal? Chauffeured transportation as we have known it is changing; clients now no longer have to rely on old methods and loyalties to get the service they want. This 90-minute session will take you on a journey exploring how many brands have kept their guests’ retention numbers at record levels, proven strategies that work within the chauffeured car world, and ways how you can make positive changes in your organization to surpass your clients’ expectations.

HR Training: Establishing Rules for Social Media, Cell Phones, and the Internet
Kristen Carroll
Grace Limousine / The LMC Group
Christina Davis
The LMC Group

Technology allows you to better communicate with your employees, but it also brings with it way too many distractions and risks. Social media adds another wrinkle as employees are expected to use it as a business tool, but the potential for misuse or abuse exists. This session will help you establish written policies that provide boundaries for employees and strike a balance for maximum productivity.