CD Show Seminars
Maximizing Areas and Opportunities for Growth in the Bus and Motorcoach Arena
Barry Gross
Reston Limousine
Robert Vaughn
Best Transportation
Ken Presley
UMA

Buses and motorcoaches continue to be a fast-growing segment of the industry. The investment may be significant, but contracts with local and state government, schools, DMCs, entertainment venues, and the like provide much-needed stability. Learn how to get started and identify opportunities for growth, while reducing risks and avoiding common pitfalls.

Affiliate Primer: Understanding What It Takes To Be a Better Partner
Tami Saccoccio
Commonwealth Worldwide
Terry Cox
Coastal Car Worldwide

Want to pick up work from international networks? Find out how to present yourself, fine-tune your operation to get in the game, and optimize opportunities like industry events. This session features tips and a Q&A, and is conveniently scheduled just before our Affiliate Central Global Partner Forum—where you can immediately put our presenters’ advice to good use. Wednesday G

2014 State of the Industry: New Trends in Corporate and Global Travel
Cheryl Berkman
Music Express Worldwide
Dean De Beer
Tristar Worldwide
David Seelinger
EmpireCLS Worldwide Chauffeured Services

Changing and adapting is the name of the game in chauffeured transportation as we continue to face competition from unregulated TNCs, expand service to new parts of the world, and closely watch the emerging markets where our corporate customers are going to or coming from. This panel discussion is moderated by Chris Weiss and it is sure to be a lively one.

Uber/TNC Panel Discussion
Al LaGasse
TLPA
Matt Daus
IATR
Michael Fogarty
Tristar Worldwide and TLPA

Transportation Network Companies (TNCs)—which connect passengers to commercial vehicles directly via an app—have shaken up the entire industry as they continue to enter more markets internationally and expand their service offerings. Our panel discussion— moderated by Jason Sharenow—features the leading industry experts on the topic, who will offer an update on the current situation, offer suggestions on what can be done, and answer your questions.

Leadership and Decision-Making
Andi Gray
Strategy Leaders

Leadership is a complex topic. The job of every leader is to cultivate and protect trust, especially with employees. Teach people how to make good decisions, and expose them early and often to the training they’ll need to become successful leaders. Do you have a decision-making system built? Do your employees know their boundaries? Are they allowed to fail, in order to learn?

How to Compensate and Motivate Employees: Including Chauffeurs, Reservations, Dispatch, Sales, and Other Office Staff
Kristen Carroll
Grace Limousine and The LMC Group

Data derived from a recent survey (conducted by Chauffeur Driven and The LMC Group) of a broad range of operators is the foundation for this session, which teaches you how to make sure your entire staff is compensated in a way that makes them want to work harder … and smarter. It’ll provide the perfect benchmarking tool and each employee type is addressed.

Improving Operational Efficiency Through Productivity Tools and Technology
Jason Sharenow
Broadway Elite
Tony Simon
Reston Limousine

Experienced operators will share insights about the latest products and help you navigate the ever-changing landscape of new technologies and current techniques. Whether it's an app, telephony, or a new back-office system, our experts will help you become a more efficient and cost-conscious operation, while making the most of your budget.

Differentiating Your Company When Prospecting Clients and Throughout the Sales Process
Lenore D'
Cognizant Strategy Management
Raymond Cheng
Black Pearl Transportation

Learn innovative secrets and challenge yourself with role-playing and real-world scenarios to dramatically increase sales. Find out how to create an effective value proposition, build an objection portfolio, get past the gatekeeper, address a single prospect vs. a group, and better identify different personality types.

Technology Panel
Evan Michaels
Coastal Car Worldwide PowWow Smart
Bill Faeth
Inbound Marketing Agents
Carl Haley
Grand Avenue Worldwide

This progressive and fast-paced panel discussion will focus on essential and cutting-edge productivity tools (including CRM, tablet technology, and apps) to help you manage and get the most out of your business, employees, and time. There will also be special guests to discuss the industry’s hottest topic...Uber.

Click Here for Matt Daus' Presentation on Uber

Buses and Motorcoaches:
When to Farm Out and When to Add Them to Your Fleet
Dan Goff
A Goff Limousine
Jeff Shanker
A-1 Limousine
No Audio Available for this Seminar

Consistent, steady profits can be earned with highly-coveted bus/shuttle contracts, but adding a bus or motorcoach to your fleet is a big step. This seminar offers benchmarks for when it’s better to rely on partners or time to stop farming out and "add metal." Special licensing, maintenance, and other "need to know" details will also be discussed.