leadership

  • Building a Healthy Work Environment
    Building a Healthy Work Environment & Effectively Handling Critical HR Issues
    Randi Busse
    Workforce
    Development Group
    Tony Simon
    Reston Limousine
     

    Learn how to flush out toxic drama at the office and create a more productive working environment with this workshop. Encourage innovation, increase productivity, and improve morale by determining who works best in what role and delegating tasks appropriately.

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  • Business Development: Thriving Through Growth
    Business Development: Thriving Through Growth

    Most CEOs drive company sales, but every member of the team is a potential sales touchpoint for clients. Using these two successful models, speakers will share how to create a structure where everyone sells and how even traditional non-sales positions can be critical for the overall sales effort. It will also include how to create KPIs that focus on conversion rates, track sales and accountability, mentor your existing staff, and build an effective sales team.

    Presented by: Dave Reinhart of TBR Global and Wayne Knaub of RSM Maintenance
  • Defining, Driving & Leveraging Your Company Culture
    Defining, Driving & Leveraging Your Company Culture
    Jon Epstein
    Royal Coachman Worldwide
    Tony Simon
    Reston Limousine

    The culture of an organization drives your overall performance, successes, and failures. All companies have a culture—whether planned or a result of natural evolution—and this session will explore how to define and assess it, redirect or enhance your current structure, ensure all employees and leaders are integrated within it, and leverage it to your competitive advantage.

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  • Employee Motivation & Retention
    Employee Motivation & Retention: Creating a Happy and Healthy Environment That Increases Productivity
    Kristen Carroll
    Grace Limousine / The LMC Group

    Are you struggling with employee issues that you just can’t seem to resolve? Is it affecting the overall productivity of the team? This session explores how you can motivate your staff to be at their productive best every day and engaged in their jobs. Learn how you can create an environment where employees will be happy to come to work, reducing the drama that sucks the life out of a company. Strategies to retain your best employees—those who help your business grow—will also be discussed.
  • Fine-Tuning Your Onboarding & Training Practices for Greater Success
    Fine-Tuning Your Onboarding & Training Practices for Greater Success

    In many ways, your company is only as good as its employees, but finding—and keeping—the best of the best is a challenge faced by many operators. This session will help you improve your employee success rate and retention by improving your processes and procedures every step of the way. Our seasoned presenters will guide you through the hiring process and share valuable HR tips, such as the use of low-cost recruitment tools and the proper techniques for onboarding new staff. You’ll also benefit from an overview of useful interviewing techniques as well as insight into training new employees for long-term success.

    Presented by: Christina Davis of The LMC Group and Clayton Dennard of Going Coastal

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  • How to Compensate and Motivate Employees
    How to Compensate and Motivate Employees: Including Chauffeurs, Reservations, Dispatch, Sales, and Other Office Staff
    Kristen Carroll
    Grace Limousine and The LMC Group

    Data derived from a recent survey (conducted by Chauffeur Driven and The LMC Group) of a broad range of operators is the foundation for this session, which teaches you how to make sure your entire staff is compensated in a way that makes them want to work harder … and smarter. It’ll provide the perfect benchmarking tool and each employee type is addressed.
  • Lead Smarter By Letting Go
    Lead Smarter By Letting Go

    As a business grows, it becomes increasingly difficult for an owner/operator to effectively focus on growth while juggling the many day-to-day responsibilities of a luxury ground transportation company. This session will equip you to be a more effective and efficient leader and give you tools to build a smarter and more-engaged team around you. By being deliberate about where you spend your time and energy, you can develop your team to be more engaged, entrusted, and accountable for the results your business needs today and in the future. Leading smarter by letting go requires you to know WHY you must let go, WHAT you must let go of, WHO you must let go to, and WHEN the right time to let go is. By the end of this session, you will have the answers to all four questions for your own business.

    Presented by: Dean Ash, Co-Founder of 360 Consulting and Jolynda Ash, SVP of Human Resources for Gold’s Gym

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  • Leadership and Decision-Making
    Leadership and Decision-Making
    Andi Gray
    Strategy Leaders

    Leadership is a complex topic. The job of every leader is to cultivate and protect trust, especially with employees. Teach people how to make good decisions, and expose them early and often to the training they’ll need to become successful leaders. Do you have a decision-making system built? Do your employees know their boundaries? Are they allowed to fail, in order to learn?

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  • Leading Your Team, Living Your Corporate Culture
    Leading Your Team, Living Your Corporate Culture

    Every workplace has its own groove and set of principles that govern it. Our speakers will present ideas for defining, building, and embodying your corporate culture and making the critically important distinction between leadership and management. The role that effective communication—starting at the top—plays in consistent management and reinforcement will also be explored.

    Presented by: Kristen Carroll of The LMC Group, Tracy Raimer of Chicago's Transportation Group, and Joey Allen of Kings Worldwide Transportation

  • Safeguarding Your Company From Sexual Harassment
    Safeguarding Your Company From Sexual Harassment
    Ann Plunkett
    Workplace Partners
    Brooke Keil
    Emerson Hospital

    Current events and the enduring power of the #MeToo movement have brought the difficult topic of sexual harassment to the forefront, and our HR and legal experts—Brooke Keil of Emerson Hospital and Ann Plunkett of Workplace Partners, respectively—will make sure you leave this session understanding why it’s such an important topic. With trade shows, home offices, driving teams, and meetings being among the developments blurring the lines between what does and doesn’t constitute the workplace, these are rough seas to navigate your business through. This session will also help you and your staff protect yourselves from making any accidentally offensive remarks or moves, brush up on behavior befitting professional environments, identify the difference between harassment and abuse, and prepare for day-to-day interactions that respect social boundaries both in the work space and outside the office. Even those who feel they’ve been spared major problems so far would benefit from this primer on how to deal with claims of abuse and harassment, how to keep avoiding them, and respectful procedures for dealing with victims.
  • Seizing Opportunities With Millennials, Hospitality & Tourism
    Seizing Opportunities With Millennials,
    Hospitality & Tourism
    Jeffrey Montague
    Temple University's School of Sport, Tourism, and Hospitality Management

    Millennials are quickly accounting for a significant portion of the workforce, and understanding them will become increasingly important over the next decade, both in terms of employment and marketing your company to the societal shift their lifestyles present. You’ll also learn about the impact their increased professional presence will have across the globe, how to harness their social media savviness, branding the hospitality industry accordingly, and the Millennial thought process itself. This session will leave you with a strategic outreach plan and a better understanding of how this generation is changing not only the workplace but also overall expectations.
  • Successful Leadership Starts at the Top, But Resonates Throughout
    Successful Leadership Starts at the Top, But Resonates Throughout

    Are you ready to lead? Leadership is the foundation to the structure of any organization. Your company’s growth and success are directly correlated to your ability to provide direction, support, and management to various departments and employees. Learn from Las Vegas Metropolitan Deputy Police Chief Andrew Walsh how to communicate goals and expectations to everyone on the team and how effective leadership can trickle down and enhance every part of your business.

    Presented by: Deputy Chief Andrew Walsh of the Las Vegas Metropolitan Police Department

  • The Dangers of Owner Dependency (Fast Lane Session)
    The Dangers of Owner Dependency

    If you’re a business owner, avoid the catastrophe of making your company depend solely on you. This session is designed to help leaders share power, plan for the future, and welcome healthy debate from their staff.

    Presented by: Bruno Teixeira
  • Values-Led Leadership: Driving Your Operation Straight to the Bank
    Values-Led Leadership: Driving Your Operation Straight to the Bank

    How do you know if you are in a values-led organization, and why should you care? Learn all about the rewards of leading with integrity and the signs to look for—and why you can’t afford to lead any other way. This session will offer immediate takeaway that you can use to make sure your leadership style, business, and values are all in alignment for the best long-term results.

    Presented by: Kristen Carroll of The LMC Group and Kim J. Dolniak of BEST Transportation

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  • Working On - Not In - Your Business
    Working On - Not In - Your Business
    Andi Gray
    Strategy Leaders
    Brett Tyson
    BostonCoach

    All too often we get caught up in the week-to-week monotony of running our businesses without taking a much-needed 30,000 foot view. Stop getting side-tracked by all those daily interruptions and learn how to more clearly see and develop the big picture that is your business. This workshop will teach you essential time management skills, as well as when to take charge, when to delegate, and how to get your staff operating at peak efficiency to see bigger returns. It will also cover finding that vital work/personal life balance.

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