Rules of the Road: Staying on Top of Bus and Motorcoach Regulations

Eliminate the anxiety of the stress out of DOT compliance with this invaluable and informative session conveniently held on our show floor. Through a mock DOT audit administered by our experienced presenters, attendees will get a clear understanding of DOT and DOL components facing the bus and motorcoach industry, learn the importance of stringent record keeping and hours of service logs, and evaluate the advantages of ELDs. Regulations and guidelines and relating to substance abuse testing will also be discussed, giving you everything you need to follow the rules of the road.

Presented by: Joe Guinn, Owner of Limousine & Bus Compliance
Moderated by: Jason Sharenow, COO of Broadway Elite


Client Retention and Proactive Service Recovery in a Buyer’s Market

Largely due to the rise of TNCs in the ground transportation market, it’s become clear that we are in the midst of a buyer’s market. As a result, if your company isn’t doing everything possible to accommodate and cater to your client base then they’re likely to find another service. This session is designed to help your company be as a proactive as possible when it comes to retaining your client base. You’ll learn the benefits of keeping ahead of the curve and having policies in place to appease clients when a customer service issue arises.

Presented by: Colin Devine, CEO of Devine's Worldwide Chauffeur Services and Mike Zappone, President of All Transportation Network
Moderated by: Jason Sharenow, COO of Broadway Elite

Are You Making Money?
Dawson Rutter
Commonwealth Worldwide
Jessica Bouelerice
The LMC Group

In this session moderated by Broadway Elite Worldwide’s Jason Sharenow, industry veteran President/CEO of Commonwealth Worldwide Dawson Rutter and The LMC Group’s Director of Finance Jessica Boulerice will use their expertise to help you take a closer, critical look at the financial health of your company while exploring ways to bolster your profit. We’ll help you keep your bottom line and profit margin in check by focusing on the full range of areas to keep tabs on. Take a look at a sample P&L sheet to get a handle on how to break it down, examine your variable and fixed costs, learn how important it is to know your gross profit margin to the percentage point, identify the most crucial KPIs you should be tracking monthly, scrutinize market forces, find out the real cost of carrying A/R debt and more with this session that aims to give you all the tools you need to analyze not only your company’s money-making realities but also its potential.

Contingency Planning: Stress-Testing Your Business for Likely Shock Scenarios (Part 1: Finance Related)
Kathy Kahne
Windy City Limousine
Dawson Rutter
Commonwealth Worldwide Chauffeured Services

Part one, moderated by Jason Sharenow of Broadway Elite Chauffeured Services Worldwide and co-chair of our Education Committee, includes speaker Kathy Kahne of Windy City Limousine, a well-regarded industry expert and Dawson Rutter, founder of Commonwealth Worldwide, a leader with 35 years in the business. For many, the pain and ambivalence of the 2008 recession remains a profoundly complex and still-present topic despite recovery, yet financial swings occur all the time. We’ll discuss how to ready your company financially before those economic dips. Other topics include the loss of a large client (especially one equivalent to a 20-percent revenue drop) and how to diversify to avoid such a situation in the future; the ubiquitous price wars that challenge long-standing relationships with otherwise reasonable clients; dealing with cash flow; and legal issues like employee embezzlement or IRS audits. This session will give you the peace of mind you need to think intelligently during a crisis rather than impulsively.

Improving Operational Efficiency Through Productivity Tools and Technology
Jason Sharenow
Broadway Elite
Tony Simon
Reston Limousine

Experienced operators will share insights about the latest products and help you navigate the ever-changing landscape of new technologies and current techniques. Whether it's an app, telephony, or a new back-office system, our experts will help you become a more efficient and cost-conscious operation, while making the most of your budget.

Creating Value in Your Business & Developing an Exit Strategy
Andi Gray
Strategy Leaders
 
 
Spencer Tenney
The Tenney Group
 
 
Jason Sharenow
Broadway Elite
Chauffeured Services
Worldwide

Building value in your company today, and into the future, will dramatically improve your options when it’s inevitably time to retire. Consider this seminar part of your retirement plan as it teaches you a winning exit strategy, along with proven techniques for making your business more attractive to potential suitors.