Displaying items by tag: Technology


Center Stage Tech Panel

You probably spend a fair amount of time contemplating the latest in technology, including software to make your own company more efficient and reduce errors. It can be challenging to sift through all that our industry technology providers have to offer, so hear it from company reps themselves. Topics will include automation, apps, interconnectivity, data analytics, safety, and so much more. Further, panelists will share what they anticipate will be the future of the transportation industry as it relates to technology.

Presented by: Sean Arena of Limo Anywhere, David Hirsch of Livery Coach, Eddie McCoy of FASTTRAK, Derek Skawinski of Hudson Software, and Apurva Patel of GroundWidgets
Moderated by: Jason Sharenow of Broadway Elite Worldwide


Using Technology to Drive Your Bottom Line

We will discuss areas of your business where technology investments can pay big dividends.

Presented by: Andy Norman of AddOns.LA


Leveraging Technology to Improve Your Customer Experience & Bottom Line

Learn about some of the most popular cutting-edge technologies that will benefit your company, beyond just standard iPads and GPS tracking. Take a deep dive into the high-tech solutions for automation, sales, and other facets of your business that will help drive your bottom line through improved customer experience, best practices, and increased efficiency.

Presented by: Matt Assolin of Nikko’s Worldwide, Reza Choudhury of HYRYDE—Reliance Worldwide, and Matthew Strack of Strack Ground

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Protecting Yourself and Your Business From Network and Cyber Threats

A cyberattack on your computer infrastructure can be as devastating to your company as a fire or flood. Not only does a data breach affect you financially, it also puts your reputation at risk, as your clients’ private information is exposed. Are you prepared? Join us for an informative session that provides real-life examples of the cyber threats and risks faced by our industry as well as the policies you should have in place to protect yourself.

Presented by: Caryn Reiker of Max360 and Jorge Sanchez of Hermes Worldwide

10 Minutes to a More Profitable Website/5 Things Your Website Is Trying to Tell You
Matt Weber
ROAR! Internet Marketing

Leave your technical knowledge at the door, because this session is packed with easy-to-implement changes that will make your website more valuable to your company. Based on research on what motivates people to take certain actions on a website, you’ll leave with pages full of notes on how to make your website a more effective lead generator. Capture the power of the Internet as a marketing tool. Find out why your website may be holding back your sales growth and see the most impactful changes you can make to get more out of it.

The second half of the session will explore how you can improve upon your website using the tools available. See how Google Analytics can be used to diagnose your website as audience members agree to have their Google Analytics analyzed live and unrehearsed at this session. Some of the best data available to improve your business marketing is just a few clicks away and you’ll learn how to get that information and put it to use.

2015 State of the Industry
Mike Fogarty
David Seelinger
Scott Solombrino

You won’t want to miss this year’s State of the Industry, which promises to be as lively and engaging and it is informative and enlightening. TLPA President Mike Fogarty of Tristar Worldwide, David Seelinger of EmpireCLS Worldwide, and Scott Solombrino of Dav El/BostonCoach will comprise this year’s panel (moderated by Chris Weiss), and will outline how to launch a successful response to TNCs, discuss current trends, and make bold predictions about where the industry’s heading. Straightforward advice and candid discussions are guaranteed to punctuate this must-attend event.

HR Training: Establishing Rules for Social Media, Cell Phones, and the Internet
Kristen Carroll
Grace Limousine / The LMC Group
Christina Davis
The LMC Group

Technology allows you to better communicate with your employees, but it also brings with it way too many distractions and risks. Social media adds another wrinkle as employees are expected to use it as a business tool, but the potential for misuse or abuse exists. This session will help you establish written policies that provide boundaries for employees and strike a balance for maximum productivity.

Creating and Implementing a Quality Control & Mystery Shopper Program
Brett Tyson
BostonCoach
Mike Zappone
All Transportation Network

It’s essential to know what your employees are doing when you’re not looking; even the best managers have problem employees who hide their bad behaviors well. By implementing some simple, inexpensive programs and new technologies, you can cultivate some valuable data that lets you see your employees’ service through the eyes of your customers.

2014 State of the Industry: New Trends in Corporate and Global Travel
Cheryl Berkman
Music Express Worldwide
Dean De Beer
Tristar Worldwide
David Seelinger
EmpireCLS Worldwide Chauffeured Services

Changing and adapting is the name of the game in chauffeured transportation as we continue to face competition from unregulated TNCs, expand service to new parts of the world, and closely watch the emerging markets where our corporate customers are going to or coming from. This panel discussion is moderated by Chris Weiss and it is sure to be a lively one.

Uber/TNC Panel Discussion
Al LaGasse
TLPA
Matt Daus
IATR
Michael Fogarty
Tristar Worldwide and TLPA

Transportation Network Companies (TNCs)—which connect passengers to commercial vehicles directly via an app—have shaken up the entire industry as they continue to enter more markets internationally and expand their service offerings. Our panel discussion— moderated by Jason Sharenow—features the leading industry experts on the topic, who will offer an update on the current situation, offer suggestions on what can be done, and answer your questions.

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