Finding and Keeping High-Caliber Chauffeurs and Office Staff

Hands down, the biggest challenge facing operators is hiring reliable and talented staff. In this seminar, you’ll learn the best places to find chauffeurs and back office staff along with tips on onboarding new talent and keeping your best employees from jumping ship. We’ll also provide you with financial and professional thresholds that will help you determine when it’s time to add additional staff as your business grows.

Presented by: John Critchett of Palm Beach Tours and Tony Simon of Reston Limousie


Everybody Sells: Seizing Opportunities To Build Your Revenue

They say that getting sales is like grabbing at low-hanging fruit. Well, that fruit is ripe and ready for picking. Geared with the small operator in mind, this informative workshop will show you how to maximize your profits and growth by snaring business that is within your reach. Join us to get an education on how to turn leads into money and get the most of the business available in your market. We’ll also give you a run down on services and resources that are available to a business on the move, and prepare you for hiring or increasing staff.

Presented by: Kim J. Garner of Best Transportation and Kimberly Vissak of Build a Team Consultants


Managing Online Reviews and Dealing With Potential PR Challenges

As the social media landscape continues to grow by leaps and bounds each year—with new sites and apps entering the field regularly—maintaining your online presence has become increasingly challenging. And with social media becoming an ever-more valuable, if not essential, tool for successful marketing, it’s important that operators learn how to craft their online presence into success. Our presenters will provide an overview of the social media space, with a heavy emphasis on managing your internet reviews from clients, which can be a PR nightmare.

Presented by: Bill Faeth of Inbound Marketing Agents and Faith Glasgow of Peak Limousine


The Impact of Industry Consolidation on Exit Strategy Planning

Planning an exit strategy for your company doesn’t suggest you’re conceding—it means you’re a smart businessperson. As the economic climate has changed in the past two years, things have become challenging for many small operators. This session will offer the pros and cons of various exit strategies, as well as proposals for whether you’re looking to get out at the right time for the right reasons. You’ll learn that having a long-term plan for the future, whether you’re considering a buy-out or even expansion, is more than practical; it’s essential.

Presented by: Andi Gray of Strategy Leaders and Becky Laramee of All Points Limousine


Protecting Yourself and Your Business From Network and Cyber Threats

A cyberattack on your computer infrastructure can be as devastating to your company as a fire or flood. Not only does a data breach affect you financially, it also puts your reputation at risk, as your clients’ private information is exposed. Are you prepared? Join us for an informative session that provides real-life examples of the cyber threats and risks faced by our industry as well as the policies you should have in place to protect yourself.

Presented by: Caryn Reiker of Max360 and Jorge Sanchez of Hermes Worldwide