Leveraging Employee-Focused Leadership With Personality Testing

More than just a psychological evaluation, personality tests like the Myers-Briggs are being recognized in the business world as valuable tools that allow managers to more effectively understand and lead their staff. Not only that, teaching your staff to be keenly read people and be aware of different personality traits can help them serve clients better both on the phone and in person. Our team will provide an overview of the different personality tests available to business and show you how you can benefit from their adoption.

Presented by: Stephanie Carnes, Client Solutions Provider of The LMC Group and Sami Elotmani, VP of Operations and Global Partnerships of Destination MCO
Moderated by: Kristen Carroll, Founder/CEO of the LMC Group

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Values-Led Leadership: Driving Your Operation Straight to the Bank

How do you know if you are in a values-led organization, and why should you care? Learn all about the rewards of leading with integrity and the signs to look for—and why you can’t afford to lead any other way. This session will offer immediate takeaway that you can use to make sure your leadership style, business, and values are all in alignment for the best long-term results.

Presented by: Kristen Carroll of The LMC Group and Kim J. Dolniak of BEST Transportation

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Contingency Planning: Stress-Testing Your Business for Likely Shock Scenarios (Part 2: Human Capital Related)
Kristen Carroll (Moderator)
The LMC Group
Kristen Bouweiri
Reston Limousine
Christina Davis
The LMC Group

Part two, moderated by Kristen Carroll of The LMC Group and co-chair of our Education Committee, is dedicated to “human capital,” or your staff. The session—featuring highly respected industry veteran Kristina Bouweiri of Reston Limousine and Christina Davis of The LMC Group, author of our monthly HR Coach column—will explore areas such as preparing for the sudden loss or death of a key employee, or dealing with the departure of multiple employees in a short period of time, either of which could seriously damage a company of any size depending on the circumstances. Other topics include legal issues such as safety-related lawsuits stemming from car accidents to on-the-job injuries; understanding and effectively dealing with discrimination, racism, and religious protections; and everyone’s favorite: labor-related challenges and lawsuits on everything from overtime wage claims to EEOC rules. This seminar will tackle those thorny and often frustrating topics with proven strategies, balanced solutions, and a bit of humor.


Beyond Borders: The Impact of the Global Business Landscape

This session will focus on what you need to know and do to successfully expand your reach by sending more business to international markets. Although U.S. operators will benefit from this session, it is designed specifically for and led by international operators. Key issues covered will include overcoming language and currency hurdles, finding untapped opportunities, networking efficiently, and leveraging relationships.

Moderated by: Kristen Carroll of The LMC Group
Presented by: Nadeem Ajaib of Icona Global, Patrick Pierron of EQSL Global and Ralf Rehder of Action Worldwide Limousines


Leading Your Team, Living Your Corporate Culture

Every workplace has its own groove and set of principles that govern it. Our speakers will present ideas for defining, building, and embodying your corporate culture and making the critically important distinction between leadership and management. The role that effective communication—starting at the top—plays in consistent management and reinforcement will also be explored.

Presented by: Kristen Carroll of The LMC Group, Tracy Raimer of Chicago's Transportation Group, and Joey Allen of Kings Worldwide Transportation

The Termination Process: How to Protect Your Ass-ets
Kristen Carroll
The LMC Group
Christina Davis
The LMC Group

This program will guide you through the process of terminating employees to minimize the risks associated with the end of a professional relationship.

Are Your Employees Working for You? Aligning Performance Management with Strategic Vision
Kristen Carroll
The LMC Group
Eric Devlin
Premier Transportation

Have you ever felt like your employees were preventing you from achieving greater success? Have you ever wondered why it is so hard for people to make decisions in the workplace that seem to be so obvious? This workshop will explore performance management from the top down, and map the process for creating and aligning your company’s strategic vision with the performance expectations and communications set upon employees. Included in the content will be mission, vision, values, and goal planning, as well as an overview on how to maximize your team’s performance and to effectively handle issues that arise.

Creating Demand for Top Talent
Kristen Carroll
Grace Limousine / The LMC Group

Kristen Carroll, an expert in recruiting and employee management, will utilize proven methods and strategies to help you learn how to find and retain high-quality staff—especially chauffeurs—while also providing helpful hints to enhance your own leadership skills. This session will provide an in-depth look into long-term talent cultivation and relationship management, highlighting the role of the chauffeur as a well-established, sought-after career path for independent, service-oriented professionals.

Employee Motivation & Retention: Creating a Happy and Healthy Environment That Increases Productivity
Kristen Carroll
Grace Limousine / The LMC Group

Are you struggling with employee issues that you just can’t seem to resolve? Is it affecting the overall productivity of the team? This session explores how you can motivate your staff to be at their productive best every day and engaged in their jobs. Learn how you can create an environment where employees will be happy to come to work, reducing the drama that sucks the life out of a company. Strategies to retain your best employees—those who help your business grow—will also be discussed.

HR Training: Establishing Rules for Social Media, Cell Phones, and the Internet
Kristen Carroll
Grace Limousine / The LMC Group
Christina Davis
The LMC Group

Technology allows you to better communicate with your employees, but it also brings with it way too many distractions and risks. Social media adds another wrinkle as employees are expected to use it as a business tool, but the potential for misuse or abuse exists. This session will help you establish written policies that provide boundaries for employees and strike a balance for maximum productivity.

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