2014 Atlantic City

Uber/TNC Panel Discussion
Al LaGasse
TLPA
Matt Daus
IATR
Michael Fogarty
Tristar Worldwide and TLPA

Transportation Network Companies (TNCs)—which connect passengers to commercial vehicles directly via an app—have shaken up the entire industry as they continue to enter more markets internationally and expand their service offerings. Our panel discussion— moderated by Jason Sharenow—features the leading industry experts on the topic, who will offer an update on the current situation, offer suggestions on what can be done, and answer your questions.

Leadership and Decision-Making
Andi Gray
Strategy Leaders

Leadership is a complex topic. The job of every leader is to cultivate and protect trust, especially with employees. Teach people how to make good decisions, and expose them early and often to the training they’ll need to become successful leaders. Do you have a decision-making system built? Do your employees know their boundaries? Are they allowed to fail, in order to learn?

Session Downloads
How to Compensate and Motivate Employees: Including Chauffeurs, Reservations, Dispatch, Sales, and Other Office Staff
Kristen Carroll
Grace Limousine and The LMC Group

Data derived from a recent survey (conducted by Chauffeur Driven and The LMC Group) of a broad range of operators is the foundation for this session, which teaches you how to make sure your entire staff is compensated in a way that makes them want to work harder … and smarter. It’ll provide the perfect benchmarking tool and each employee type is addressed.

Differentiating Your Company When Prospecting Clients and Throughout the Sales Process
Lenore D'
Cognizant Strategy Management
Raymond Cheng
Black Pearl Transportation

Learn innovative secrets and challenge yourself with role-playing and real-world scenarios to dramatically increase sales. Find out how to create an effective value proposition, build an objection portfolio, get past the gatekeeper, address a single prospect vs. a group, and better identify different personality types.

Download Handouts, Powerpoint and MP3

Speaker Bios

Improving Operational Efficiency Through Productivity Tools and Technology
Jason Sharenow
Broadway Elite
Tony Simon
Reston Limousine

Experienced operators will share insights about the latest products and help you navigate the ever-changing landscape of new technologies and current techniques. Whether it's an app, telephony, or a new back-office system, our experts will help you become a more efficient and cost-conscious operation, while making the most of your budget.